Patioslife™| City Window/Door Awning Canopy – Durable Weather Protection for Windows and Doors, Perfect for Homes, Offices, and Patios

Yes, Our Cantilever Umbrella comes with a premium cream beige cover (Free) made of heavy-duty 600D Oxford fabric with a thick PVC coating.

Yes, but you'll need a compatible in-ground base (not included). The screw holes at the base of the pole are spaced 160mm diagonally, and use M8*4 bolts.

Yes, the canopy is replaceable. Our canopies are made from premium fade-resistant fabrics like Outtra and Sunbrella, backed by long-term warranties.

We currently don’t sell canopy fabrics separately. However, our umbrellas come with extended fabric warranties. For example, our exclusive Outtra fabric includes a 5-year limited warranty against color fading under normal use.

As a thank-you to our customers, every umbrella order comes with a complimentary premium cover — a cream beige protective sleeve made from heavy-duty 600D Oxford fabric with a thick PVC coating.

This high-quality cover is designed for all-season durability and offers multiple benefits, including:

• It protects your umbrella from weather damage and dust buildup.
• Keeps the umbrella clean and helps extend its lifespan during off-season storage.
• Includes a rod for easy covering and removal—no need for a stool or ladder.

Our umbrellas have been tested to withstand winds up to level 8 (62–74 km/h) when paired with the appropriate base. However, in real outdoor conditions, we recommend closing the umbrella when winds exceed 10.8–18.5 m/s (24–41 mph) to ensure safety.

No, the weighted base is sold separately. A proper base is essential for stability and safety. We recommend purchasing the umbrella and 195kg base together for optimal performance—and to enjoy a better bundle discount.

Our Aegis Pro™ Cantilever umbrellas require clearance from the ground to close so please measure your table's height accordingly. The Square Umbrella will close over tables up to 19" (48cm) tall.

We recommend that the belt be used whenever the canopy is in the closed position. This will prevent a strong wind from opening the umbrella and potentially causing damage.

It is advisable to close all umbrellas when they are not in use, and to close and secure your umbrella during adverse weather conditions.

No. Always allow the canopy to dry before closing, or there grows a risk for mold and mildew to form, which can stain the canopy over time.

The best way to clean an umbrella is simply using soap, water and a soft cloth or a soft-bristled brush. The umbrella may have to be removed from the base and partially opened to access the top area of the canopy during washing.

Yes! We offer free shipping Australia-wide on all orders. No hidden fees at checkout.

We ship from local warehouses in Sydney, Melbourne, and Brisbane. Most orders arrive within 3–5 business days.

Once your order is dispatched, you'll receive a tracking number by email. You can use this to follow your delivery progress online.

Yes, GST is included in all our prices. The price you see is the final price you pay — no surprises.

We offer a 45-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 45 days for a full refund.

Simply contact our customer service team at support@patioslife.com with your order number and reason for return. We’ll guide you through the process.

If the return is due to damage, defect, or incorrect item, we’ll cover the return shipping cost. For change-of-mind returns, the customer is responsible for return shipping.

Once we receive and inspect the returned item, we’ll process your refund within 3–5 business days. Refunds are issued to your original payment method.

Yes! If you’d prefer an exchange for a different product or variant, just let us know — we’ll be happy to help.